“I was amazed at how fast the young people learned and are learning to this day. “I love throwing people in the deep end,” he said. Stack said he has been impressed at the pace of learning of Leading Edge participants. He said if associates develop the company – if they own it – they need to know its tools. The employee owner concept is a principle that Stack constantly emphasizes. “The people who were leaving were here for careers the people coming, it’s hard to tell a 20-something that there’s such a thing as a career, and get them to look out 10, 20 years.” There was a whole new behavior,” he said. “They told us the people that are leaving aren’t the same as the people coming in. Stack said SRC leadership listened to the people on the frontlines. “There was a tremendous gap on one side, a tremendous opportunity on the other.” “We saw a tribal knowledge that was leaving the company – people that had been here 38 years were leaving,” he said. and author of the book “The Great Game of Business,” said SRC had 200 people retire in the third and fourth quarters of 2018. Jack Stack, founder, president and CEO of SRC Holdings Corp.
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“We feel we have made huge strides even though we are still just over 100 people shy of having a full workforce.” “Despite the war for talent, SRC has been able to hire and onboard 808 people in 2021,” said Michele Delcoure, marketing manager for The Great Game of Business. While many companies struggle to find workers, SRC is hiring at a fast clip. “The best way that we can assure that is the experience is to spend time with frontline leaders to make sure they have that understanding,” she said. Schell said SRC increased starting wages in each of its companies with most starting at $15 or more per hour.Įnsuring present and future leaders have the knowledge they need to do their jobs well and to lead others is what the Leading Edge program is about, Schell said. The company also raised its wages to stay competitive. Part of the training is educating frontline leaders so they can tell the story of SRC compensation and benefits. Other workers left to pursue higher pay elsewhere, according to Schell – and that was an important factor in establishing the Leading Edge program. Schell said SRC employs about 1,900 people companywide.Īt the end of 2020 and the start of 2021, a large number of SRC associates retired, part of the “Great Resignation” experienced nationally, but they did so in part to take advantage of the value of the stocks they earned as employee owners, Schell said. “We knew there were going to be worker shortages in the future based on sheer math – the number of people leaving the workforce, the lack of people in generations following them,” she said. Krisi Schell, executive vice president of human resources, said the company saw staffing challenges coming down the pike, so they began looking ahead to the needs of the workplace of the future. A cohort of 38 company leaders, collectively responsible for more than 800 associates, spent over 100 hours learning leadership practices and SRC culture while also gaining financial acumen through The Great Game of Business, the SRC-owned open-book management training program. The Springfield-based remanufacturer, which comprises 10 companies, launched its first six-month Leading Edge Leadership Academy in 2019 – just the right time, it turned out, to address some of the unique challenges on the horizon. At the height of the coronavirus pandemic, when many businesses were bracing themselves against what was, SRC Holdings Corp.
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